Give callers real answers in seconds -HIPAA-aware medical Intake, IT helpdesk triage, and insurance request routing.
You decide what action to take for each type of call scenario.
Here are some of our most successful agents.
MARIA – Medical Assistant for Requests, Intake, and Appointments
MARIA makes patient intake effortless. She schedules appointments, captures requests, and routes messages with empathy. She can handle prescription requests and even DME support. She can forward complete details to back-office staff or integrate with your systems to handle the process end-to-end. She can even handle after-hours requests intelligently making sure the on call doctor only deals with true urgencies.
CARA – Counseling and Referral Assistant (Behavioral Health)
CARA brings compassion to behavioral health intake. She screens new patients, verifies insurance basics, and routes urgent situations safely. CARA can forward thorough intake notes to staff or integrate with your scheduling system for seamless follow-through.
ARIA – Automated Routing and Intake Assistant (IT/MSP)
ARIA keeps IT helpdesks organized by collecting key details and instantly creating tickets. She routes issues to the right technician with speed and precision. ARIA can pass all ticket data to your staff or connect directly with your PSA to complete the workflow.
RITA – Realtime IT Assistant (Helpdesk L1)
RITA is your frontline IT specialist. She triages common problems, resolves simple issues with printing, scanning, email, calendar, video conference calls, and escalates complex cases with complete context. RITA can provide full summaries to your tech team with escalation notes or integrate with your ticketing system to manage tasks automatically.
VERA – Verification, Engagement, and Routing Assistant (Insurance & Financial Services)
VERA streamlines insurance and financial service calls by handling billing questions, claims intake, and account updates with precision. She can forward complete details to staff or integrate with your CRM or policy system to process requests automatically.
LEON – Legal Engagement & Operations Navigator (Law Firms)
LEON simplifies law firm intake by capturing client details, routing leads, and scheduling consultations. He ensures every call is logged and actionable. LEON can forward information to intake teams or integrate with case management systems for direct updates.
FELIX – Financial Engagement & Lead Intake eXpert (Finance)
FELIX empowers financial firms by gathering client data, qualifying leads, and routing inquiries to advisors. He creates efficiency while enhancing client experience. FELIX can share full records with staff or integrate with your CRM for automated processing.
NOVA – Navigation & Operations for Vehicle Assurance
NOVA makes auto insurance service fast and accurate. She handles policy questions, ID card requests, quotes, and claims intake with ease. NOVA can send full details to agency staff or integrate with your policy system to update records automatically.
EDEN – Education & Development Engagement Navigator
EDEN supports schools and universities by answering FAQs, sharing calendars, and sending activity updates. She can even deliver homework for a specific class. EDEN can provide full information to staff or integrate with your learning platform for seamless communication.
PAM – Property Assistant for Management
PAM makes property management simple and efficient. She triages tenant issues, opens maintenance tickets, and even takes rent payments securely. PAM can send complete details to staff or integrate directly with your property management system to handle requests end-to-end.
You will receive a call in the next few minutes.
